Frequently asked questions

Frequently asked questions about Atlivo

Short answers to what venue owners and athletes ask us most often. If you cannot find what you need, get in touch.

About Atlivo

What is Atlivo?

Atlivo is an online booking platform for sports venues in Romania. Owners run their courts, opening hours, prices and staff from a single calendar, and athletes see live availability and book online instead of making phone calls.

Which cities in Romania does Atlivo cover?

Atlivo works across Romania. The list of venues grows as new ones join, and active venues are visible in the app once you create a free account.

Which sports does Atlivo cover?

Any sport played on a bookable court: football, tennis, padel, basketball, volleyball, handball, squash, badminton, table tennis and more. Each venue picks the sports for each of its courts.

For venue owners

How much does Atlivo cost for a sports venue?

299 RON per month per venue, excluding VAT (+21% VAT for customers in Romania). The price covers every court at the venue and every feature on the platform, with no tiers and no paid add-ons. The first 60 days are free.

Does Atlivo take a commission on bookings?

No. Atlivo charges no commission on bookings. You pay a flat monthly subscription and the booking revenue stays entirely with the venue. Unlike marketplaces that keep a percentage of every booking, your cost does not grow as you book more.

How do I list my venue on Atlivo?

The platform is in beta for owners, so you join through the pre-registration form. We review the request, get in touch and set the venue up with you. You cannot create an owner account on your own at this stage.

How long does setup take and who does it?

Setup is free and we do it for you. We enter the courts, opening hours and pricing rules from the details you send us. A venue is usually live within a few days of the first conversation.

Do I need a credit card to try the platform?

No. The 60-day free trial does not ask for a card. You only pay if you decide to stay once it ends.

Can I cancel my subscription?

Yes, at any time. There is no fixed-term contract and no cancellation penalty.

What happens to bookings that come in by phone or WhatsApp?

You add them manually to the same calendar and online availability updates immediately. Atlivo does not force you to move every customer online: there is one calendar, wherever the booking came from.

Does Atlivo handle memberships and recurring bookings?

Yes. You can create bookings that repeat weekly for the groups that always play at the same hour, and change or stop them from one place.

Can I set different prices per court and per time slot?

Yes. Each court can have its own rates, and rates can differ by time slot so evening demand is priced differently from the morning.

Can my staff have their own accounts?

Yes. You can create staff accounts with calendar access, and every change is recorded in the activity log with who made it and when.

What reporting do I get?

Financial reports, occupancy reports and a demand heatmap showing which slots fill up and which stay empty.

When does my venue become visible to athletes?

Once the Atlivo team verifies it. Verification confirms that court details, opening hours and rates are correct before athletes can book.

For athletes

Is Atlivo free for athletes?

Yes. Browsing venues and booking are free for athletes. We charge no booking fees.

How do I book a court on Atlivo?

Create a free account, pick the venue and the court, see the open slots in real time and confirm the hour you want. You do not need to call the venue to find out whether it is free.

Do I pay for the booking through Atlivo?

No. Atlivo does not process booking payments. You pay the venue directly, under its own rules.

Can I book the same slot every week?

Yes, if the venue allows recurring bookings. You book once and the slot stays yours week after week.

How do I cancel a booking?

Cancellations follow each venue's own policy. The rules differ from venue to venue, so check the venue's terms before you book.

Short answers to what venue owners and athletes ask us most often. If you cannot find what you need, get in touch.

Frequently asked questions | Atlivo